Introduction
Functioning mostly through the website, Q-Tickets India has created a complete platform around event publishing, registration of participants and their tickets, sales and promotional campaigns in offline as well as e-ticketing and M-ticketing areas. The protection of the collected personally identifiable information (PII) obtained from registered users of the platform, who can be the attendees, buyers, subscribers, or ordinary visitors of the web pages is of great priority. Trying to be precise for clarifications, “Event Organizer” is the term for venue operators, promoters, or sponsors of certain events, films, or other activities posted on Q-Tickets India.
1. Personal Information
Q-Tickets India collects personal information as a matter of necessity for effective service delivery. Such information may include names, addresses, contact numbers, and credit card information. Whenever we collect this information, a notice is issued explaining the reasons for the collection and its intended use. Information is mostly obtained from yourself, but auxiliary third-party service providers might aid in this. From time to time, Q-Tickets India may engage publicly available databases or other companies, assuring that users’ records remain confidential.
The information collected is used for the following purposes:
Also, your details are kept for purposes of reporting and for easy booking in case of future purchases. Where one registers on Q-Tickets India a user account, we keep the required information so as to be able to further provide enhanced services including communication, newsletters or special offers, which can be changed or switched off from one’s account preferences.
Where you have agreed to be sent event details by an Event Organizer during the time you are purchasing a ticket, we may provide them with your contact information as it pertains to marketing purposes. The Event Organizer may then reach out to you directly in accordance with the privacy policy. You may change these preferences at any time from your Q-Tickets Profile page or contact our customer support.
Occasionally, we may also subcontract parts of the operation to third parties, for example, customer support, software maintenance or promotion. Such providers are subject to data security policies that are consistent with ours. When prize giveaways or such promotions are offered, some information may be given to sponsors who are committed to protecting your privacy.
Q-tickets India might now and then analyze non-personal data in order to improve website performance and service. Aggregate data enables us to take a more user-centered design approach to the website while allowing us to understand users needs. This data, which is without an individual's identification, enables us to better meet our audience’s expectations.
Q-Tickets India provides a higher level of assurance for its data through infrastructure such as limited physical access to its offices, databases that are well secured, and encryption protocols. Even though we make all efforts to secure and protect your data, it is impossible to provide absolute security over the Internet. Users are aware of the need to protect their accounts and refrain from giving out personal details in social scenarios.
Most of the personal details that we probably retain about you may be accessed. Such requests regarding access can be referred to our Privacy Officer who will explain how access can be sought. If access is not granted, there will be no access, and reasons will be given for this.
Please take note that all information that has been placed on bulletin boards of the site or posted on chat areas will be freely available not only on our site but other users. Because Q-Tickets India has no way of preventing third-party users from accessing data marked “public” that was voluntarily submitted, users should be careful in revealing personal data in those areas.
Cookies are small text files placed on your computer to improve the functions of the site and record user activity to customize the material presented. In order to eliminate cookies, users can modify the parameters of the internet browser they are using; however, it may result in some functions no longer being available.
It is possible that Q-Tickets India provides hyperlinks to some other sites. These are for our convenience, however, we bear no responsibility for the content of websites which may differ in terms of privacy policies. As Q-Tickets India is not responsible for the actions of these third parties, we advise customers to read the privacy policy of any such site prior to exposing any personal information.
To prevent unauthorized access and exposure of personal data, users should log out and close the web browser after their session, especially if they are using a public or shared computer. The user is responsible for keeping this information safe, including their usernames and passwords.
Where there is reasonable suspicion of sexual exploitation, Q-Tickets India will obtain such information relevant to such inquiries as may be required by law. This information is instrumental in the protection of intellectual property and other stakeholders in the TQM Q-Tickets India environment.
In order to erase the information from the database, the accounts’ holders are required to provide direct instructions through Q-Tickets India profiles, by clicking the delete button. Once the account is deleted, any and all information that is connected to it is completely erased and cannot be restored.
Our Privacy Officer can be contacted on issues such as inquiries, concerns on your privacy, or when you want to access your data: Email: support@q-tickets.in
